I still stand by what I’ve written in other posts in Videomaker’s forums. And here you are having a problem without having patched anything. Software interaction? Hardware mis-configuration? Who knows. I have no clue why some people have problems and some (probably most) don’t. That’s not to say that everyone, including myself, should automatically expect a problem with the 9.4.2 patch. For the moment, I’ll settle for a little more boredom and a little less hair-pulling-out excitement from possible frustration. But at this point, based on what I’ve read on the Pinnacle user forums about 9.4.1 and 9.4.2, I think I’ll wait a while. You’re right, a perfect world would be boring. But as I mentioned in my last post, I’m too cowardly at this point to download 9.4.2. Fortunately, I have no problems so far with Studio 9 running the 9.3.5 patch. Heavens no, you are far from being the only one to have a problem. Pinnacle is not alone in software bugs and the need to patch patches. That’s why God invented things like “the patch”, “the bug fix”, and “the update”. Software won’t be problem-free until someone figures out a way to keep humans out of the process! (Uh-oh, I’m starting to sound like a sequel to “The Matrix” – possible title: “The Matrix Regurgitated”.) They’re extremely helpful there.Ĭomputers won’t be problem-free until someone invents an unbreakable rubber band with which to wind them up! You can even try uninstalling and reinstalling the initial (un-patched) software to see if that gives you results.Īgain, try the Pinnacle user forums. If you’re running Wndows XP, you can set a restore point prior to downloading and installing any patch. So will downloading the latest patch solve your problem? Or will it make it worse? Hard to say. I visit Pinnacle’s forums just about every day, and you’d be amazed at how many knowledgeable people respond with possible solutions.įor what it’s worth, I have not downloaded either the 9.4.1 or 9.4.2 patch. This web site we’re on right now is good, but the Pinnacle site user forums are focused entirely on Pinnacle’s products and problems. I would suggest going to Pinnacle’s web site, specifically to the user forums, and post your problem there. It’s that simple, and it’s that complicated at the same time.) Some people have issues with software and some don’t. (Let’s keep in mind that many people had no problems at all with 9.4.1 and 9.4.2.
From what I read on the forums, the 9.4.2 patch solved only a limited number of issues from the 9.4.1 patch. Pinnacle was quick to respond with the 9.4.2 patch. Apparently this 9.4.1 update had some problems. When the 9.4.1 patch came out, Pinnacle’s user forums lit up like a Christmas tree. I recently purchased Studio 9 and updated it to the 9.3.5 version before the 9.4.1 patch came out.
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